The CD Exchange

The Value you Exchange for my new business The CD Exchange. Using a typical Information System which helps our Internal and External customers meet their goals. In the Upstream The raw materials or CD's are taken into our inventory these products come to us through a variety of logistics ; Shipping drop off/ pick up. Once received we package the merchandise and delivered them to a secured storage unit. Here it is packaged with our company materials. It is then merchandised separated by price and type. An inventory is taken the amount of product and its value. This helps determine our proceeds. This information is then put into a data base to be manage.
In the Downstream and the more internal aspect Customers can place orders for the products. Customer Service handles order processing as well as uphold policies along with management. It is important to make sure this portion of the business is strong. As this is essentially the first line of contact for any customer. We always wasn't to continue to market the business and generate additional income so we constantly need to advertise through special offers and branding, creating a positive image for the business. Once orders are placed with the company we like to give the customers options as to how they retrieve their products. We have on-sight warehousing the customer has the option to pick up their product or have it shipped. Once this is decided; we then create an internal order for the item to be pulled from the warehouse and taken out of inventory. This updates or inventory system through sales tracking. This is a important process this ensures we have the proper merchandise at a given time.
 If a customer decided they want to return a product a restocking fee is charged because this entire process will need to be reversed. The finished product leaves the warehouse packages and ready for sale.