ROI Year-End Review

Wednesday, July 11, 2012

The value of a simple information system to a company can be quite massive. Simplicity enables more users to require less training and information to be accessed easier. In today's fast paced work enviorment It is essential to productivity to have information clear and concise. By no means does simple mean basic; in this capacity. The term is actually emphasizing the nature of the operating system which is user friendly. Being user friendly or simple allows decision makers to achieve thier goals easier. By having a more direct process for obtaining vital information. This allows time management and delegation to be more effective and efficient.

I have some knowledge of an e-commerce business. This business deals directly with individual sellers. The company collects images of merchandise and post them on their website for sale; similar to eBay. Using a less sophisticated mode of Information Systems. The company collects the data (images). Merchandise the products to be aesthetically pleasing. The process is manipulating in itself because the company doesnt physically hold or own the merchandise as the site would initially lead you to believe. However this is thier selling process which eliminates the need for warehousing, less overhead and essentially helping the decision makers meet thier goals of effective and efficient business at lower cost to the company. They essentially dissemate this information to keep the illusion of an abundance of inventory and drive sales.

Buyers in turn contact the CSR's at the online store. They place an order, the order is then taken and the seller is contacted to have the item prepared to be overnighted or dropped/pick up in most cases. This minimizes security issues or any conflicts in the return/exchange process. The company arranges the shipment direct to buyer and money transactions. Everything is done under the policy and procedures guidelines of the e-commerce store term. Which both buyer and seller must agree upon before any transactions. The store acts as a broker between the two parties (seller/buyer). (As this relates to IS, Date, Information, and knowledge. > INPUT ref: to the data which is used to place the order <PROCESSING> is ref: the brokering between the company and buyer/seller. OUTPUT> ref: low cost and simplicstic business practices.This is a simple process in that things can be easily delegated and the turn around time is minimized as there are no re-negotiations. Just point of sale contact and shipping. Simple

7 comments:

  1. I would guess that simple from the perspective of the customer must be quite complex to the internal users of the e-commerce company. We are all blisfully ingnorant to what's behind the scenes; probably better that way...

    Mike

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  2. Pamela, you were supposed to give the blog your own name so that other students immediately know who you are.

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  3. Michael you are correct ... its best we dont know lol

    really profven??? because I dont know who you are either lol you dont have your name listed

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  4. I agree that E-commerce is a very simple IS system. There is no going back and forth physically, which slows down the process. It is all done through the internet and e-mail, which is where the company's policies are listed and stated clearly. I also agree that it is at much lower cost to any company. It also makes it much easier for small businesses to compete globally.

    Jenn

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  5. Adding onto Jenn's point e-commerce is much more accessible than the traditional form. It allows businesses to conduct transactions much easier and keep tabs on things such as inventories and sales much easier. Pamela your blog helped me understand some of the parts of this chapter better! Good job!

    - Lucie

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  6. Hey guys ... Thanks for your feedback :)

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